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	<title>Rahul Sen: Future-Sense &#187; Service design</title>
	<atom:link href="http://www.future-sense.net/category/service-design/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.future-sense.net</link>
	<description>Thoughts, ramblings and experiments in making sense of a complex Future</description>
	<lastBuildDate>Mon, 30 Aug 2010 20:55:35 +0000</lastBuildDate>
	<language>en</language>
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		<title>Apps Get Real (via @gravitytank)</title>
		<link>http://www.future-sense.net/2010/08/30/apps-get-real-via-gravitytank/</link>
		<comments>http://www.future-sense.net/2010/08/30/apps-get-real-via-gravitytank/#comments</comments>
		<pubDate>Mon, 30 Aug 2010 14:24:25 +0000</pubDate>
		<dc:creator>rahulsen79</dc:creator>
				<category><![CDATA[New technologies]]></category>
		<category><![CDATA[Service design]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Trendspotting]]></category>
		<category><![CDATA[Ubiquitous computing]]></category>
		<category><![CDATA[smart phones]]></category>

		<guid isPermaLink="false">http://www.future-sense.net/?p=505</guid>
		<description><![CDATA[gravitytank // Apps Get Real Presentation Link to Gravity Tank website. View more presentations from gravitytank. Share on Facebook]]></description>
			<content:encoded><![CDATA[<div id="__ss_2032141" style="width: 425px;"><strong><a title="gravitytank // Apps Get Real Presentation" href="http://www.slideshare.net/gravitytank/gravitytank-apps-get-real-general-presentation2">gravitytank // Apps Get Real Presentation</a></strong><object id="__sse2032141" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="425" height="355" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=gravitytankappsgetrealgeneralpresentation2-090921113926-phpapp01&amp;stripped_title=gravitytank-apps-get-real-general-presentation2" /><param name="name" value="__sse2032141" /><param name="allowfullscreen" value="true" /><embed id="__sse2032141" type="application/x-shockwave-flash" width="425" height="355" src="http://static.slidesharecdn.com/swf/ssplayer2.swf?doc=gravitytankappsgetrealgeneralpresentation2-090921113926-phpapp01&amp;stripped_title=gravitytank-apps-get-real-general-presentation2" name="__sse2032141" allowscriptaccess="always" allowfullscreen="true"></embed></object></div>
<div style="width: 425px;"></div>
<div style="width: 425px;"><strong><a href="http://www.gravitytank.com/apps/">Link to Gravity Tank website</a></strong>.</p>
<div style="padding: 5px 0 12px;">View more <a href="http://www.slideshare.net/">presentations</a> from <a href="http://www.slideshare.net/gravitytank">gravitytank</a>.</div>
</div>
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		<item>
		<title>The Story of Stuff</title>
		<link>http://www.future-sense.net/2010/08/20/the-story-of-stuff/</link>
		<comments>http://www.future-sense.net/2010/08/20/the-story-of-stuff/#comments</comments>
		<pubDate>Fri, 20 Aug 2010 21:10:53 +0000</pubDate>
		<dc:creator>rahulsen79</dc:creator>
				<category><![CDATA[Awareness]]></category>
		<category><![CDATA[Design 'doing']]></category>
		<category><![CDATA[Design Thinking]]></category>
		<category><![CDATA[Interesting discoveries]]></category>
		<category><![CDATA[New technologies]]></category>
		<category><![CDATA[Service design]]></category>
		<category><![CDATA[Sustainable thinking]]></category>
		<category><![CDATA[consumptions]]></category>
		<category><![CDATA[production]]></category>
		<category><![CDATA[story of stuff]]></category>
		<category><![CDATA[sustainability]]></category>
		<category><![CDATA[video]]></category>

		<guid isPermaLink="false">http://www.future-sense.net/?p=435</guid>
		<description><![CDATA[The Story of Stuff Project was created by Annie Leonard to leverage and extend the film’s impact. We amplify public discourse on a series of environmental, social and economic concerns and facilitate the growing Story of Stuff community’s involvement in strategic efforts to build a more sustainable and just world. Our on-line community includes over ]]></description>
			<content:encoded><![CDATA[<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="480" height="385" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/gLBE5QAYXp8?fs=1&amp;hl=en_US" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="480" height="385" src="http://www.youtube.com/v/gLBE5QAYXp8?fs=1&amp;hl=en_US" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p><strong>The Story of Stuff Project</strong> was created by Annie Leonard to leverage and extend the film’s impact. We amplify public discourse on a series of environmental, social and economic concerns and facilitate the growing Story of Stuff community’s involvement in strategic efforts to build a more sustainable and just world. Our on-line community includes over 150,000 activists and we partner with hundreds of environmental and social justice organizations worldwide to create and distribute our films, curricula and other content.</p>
<p>Probably old news to most design colleagues, but I thought I&#8217;d post it on the blog for keepsakes.</p>
<p>Link <a href="http://www.storyofstuff.com/about.php">here</a>.</p>
<p class="facebook"><a href="http://www.facebook.com/share.php?u=http://www.future-sense.net/2010/08/20/the-story-of-stuff/" target="_blank" title="Share on Facebook">Share on Facebook</a></p>]]></content:encoded>
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		<item>
		<title>BoEl &#8211; an energy efficient ambient interface</title>
		<link>http://www.future-sense.net/2010/08/20/boel-an-energy-efficient-ambient-interface/</link>
		<comments>http://www.future-sense.net/2010/08/20/boel-an-energy-efficient-ambient-interface/#comments</comments>
		<pubDate>Fri, 20 Aug 2010 21:01:22 +0000</pubDate>
		<dc:creator>rahulsen79</dc:creator>
				<category><![CDATA[Awareness]]></category>
		<category><![CDATA[Design 'doing']]></category>
		<category><![CDATA[Design Thinking]]></category>
		<category><![CDATA[Experience]]></category>
		<category><![CDATA[Information visualization]]></category>
		<category><![CDATA[New technologies]]></category>
		<category><![CDATA[Personal journeys]]></category>
		<category><![CDATA[Service design]]></category>
		<category><![CDATA[Social Networking]]></category>
		<category><![CDATA[Sustainable thinking]]></category>
		<category><![CDATA[ambient device]]></category>
		<category><![CDATA[BoEl]]></category>
		<category><![CDATA[interactive institute]]></category>
		<category><![CDATA[Sara Tunheden]]></category>

		<guid isPermaLink="false">http://www.future-sense.net/?p=431</guid>
		<description><![CDATA[This was a project done by my dear friend Sara Tunheden at the Interactive Institute in Stockholm. BoEL is an experimental social ambient interface and web service that presents daily consumption figures to home owners and neighbours to promote joint savings and foster competitive energy saving behaviours. The service includes an ambient lamp that provides ]]></description>
			<content:encoded><![CDATA[<p>This was a project done by my dear friend <a href="https://www.tii.se/node/3244">Sara Tunheden</a> at the <a href="https://www.tii.se/node/5985">Interactive Institute</a> in Stockholm.</p>
<blockquote><p>BoEL is an experimental social ambient interface and web service that presents daily consumption figures to home owners and neighbours to promote joint savings and foster competitive energy saving behaviours. The service includes an ambient lamp that provides feedback on the energy consumption in the household and these interfaces are installed so that the neighbours can observe each others energy status.</p></blockquote>
<p>This is one of the many projects the II is working on to spread awareness about energy consumption through design provocations and probes that affect behavior positively.</p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="500" height="316" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowfullscreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://vimeo.com/moogaloop.swf?clip_id=9781087&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=1&amp;color=FF7700&amp;fullscreen=1&amp;autoplay=0&amp;loop=0" /><embed type="application/x-shockwave-flash" width="500" height="316" src="http://vimeo.com/moogaloop.swf?clip_id=9781087&amp;server=vimeo.com&amp;show_title=1&amp;show_byline=1&amp;show_portrait=1&amp;color=FF7700&amp;fullscreen=1&amp;autoplay=0&amp;loop=0" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p>Oh, and I happened to play a cameo in her amazing video too! This is an edited version. Hopefully I&#8217;ll get my hands on the full version soon! <img src='http://www.future-sense.net/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<item>
		<title>The Future of the Social Web, and how to Stop it (@chrismessina)</title>
		<link>http://www.future-sense.net/2010/08/19/the-future-of-the-social-web-and-how-to-stop-it-chrismessina/</link>
		<comments>http://www.future-sense.net/2010/08/19/the-future-of-the-social-web-and-how-to-stop-it-chrismessina/#comments</comments>
		<pubDate>Thu, 19 Aug 2010 09:23:06 +0000</pubDate>
		<dc:creator>rahulsen79</dc:creator>
				<category><![CDATA[Future things]]></category>
		<category><![CDATA[Methods of enquiry]]></category>
		<category><![CDATA[New technologies]]></category>
		<category><![CDATA[Service design]]></category>
		<category><![CDATA[Trendspotting]]></category>
		<category><![CDATA[future]]></category>
		<category><![CDATA[presentation]]></category>
		<category><![CDATA[social web]]></category>

		<guid isPermaLink="false">http://www.future-sense.net/?p=425</guid>
		<description><![CDATA[Future of the Social Web and How to Stop It View more documents from Chris Messina. Just stumbled upon this great presentation. Especially love the slides 103-111. Share on Facebook]]></description>
			<content:encoded><![CDATA[<div id="__ss_5006757" style="width: 477px;"><strong><a title="Future of the Social Web and How to Stop It" href="http://www.slideshare.net/factoryjoe/future-of-the-social-web-and-how-to-stop-it">Future of the Social Web and How to Stop It</a></strong><object id="__sse5006757" classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="477" height="510" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowScriptAccess" value="always" /><param name="src" value="http://static.slidesharecdn.com/swf/doc_player.swf?doc=futureofthesocialwebsocialdevcamp-100819003054-phpapp01&amp;stripped_title=future-of-the-social-web-and-how-to-stop-it" /><param name="name" value="__sse5006757" /><param name="allowfullscreen" value="true" /><embed id="__sse5006757" type="application/x-shockwave-flash" width="477" height="510" src="http://static.slidesharecdn.com/swf/doc_player.swf?doc=futureofthesocialwebsocialdevcamp-100819003054-phpapp01&amp;stripped_title=future-of-the-social-web-and-how-to-stop-it" name="__sse5006757" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<div style="padding: 5px 0 12px;">View more <a href="http://www.slideshare.net/">documents</a> from <a href="http://www.slideshare.net/factoryjoe">Chris Messina</a>.</div>
<div style="padding: 5px 0 12px;">Just stumbled upon this great presentation. Especially love the slides 103-111.</div>
</div>
<p class="facebook"><a href="http://www.facebook.com/share.php?u=http://www.future-sense.net/2010/08/19/the-future-of-the-social-web-and-how-to-stop-it-chrismessina/" target="_blank" title="Share on Facebook">Share on Facebook</a></p>]]></content:encoded>
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		</item>
		<item>
		<title>The Web is Dead, Long live the Internet (via @wired)</title>
		<link>http://www.future-sense.net/2010/08/18/the-web-is-dead-long-live-the-internet-via-wired/</link>
		<comments>http://www.future-sense.net/2010/08/18/the-web-is-dead-long-live-the-internet-via-wired/#comments</comments>
		<pubDate>Wed, 18 Aug 2010 11:01:08 +0000</pubDate>
		<dc:creator>rahulsen79</dc:creator>
				<category><![CDATA[Future things]]></category>
		<category><![CDATA[Information visualization]]></category>
		<category><![CDATA[New technologies]]></category>
		<category><![CDATA[Service design]]></category>
		<category><![CDATA[Trendspotting]]></category>
		<category><![CDATA[User Experience]]></category>
		<category><![CDATA[internet]]></category>
		<category><![CDATA[trends]]></category>
		<category><![CDATA[web]]></category>

		<guid isPermaLink="false">http://www.future-sense.net/?p=422</guid>
		<description><![CDATA[Sources: Cisco estimates based on CAIDA publications, Andrew Odlyzko. Read the full article here. Share on Facebook]]></description>
			<content:encoded><![CDATA[<p><img class="alignnone" title="web is dead" src="http://www.wired.com/magazine/wp-content/images/18-09/ff_webrip_chart2.jpg" alt="" width="462" height="284" /></p>
<p>Sources: Cisco estimates based on CAIDA publications, Andrew Odlyzko.</p>
<p>Read the full article <a href="http://www.wired.com/magazine/2010/08/ff_webrip/all/1">here</a>.</p>
<p class="facebook"><a href="http://www.facebook.com/share.php?u=http://www.future-sense.net/2010/08/18/the-web-is-dead-long-live-the-internet-via-wired/" target="_blank" title="Share on Facebook">Share on Facebook</a></p>]]></content:encoded>
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		<item>
		<title>Windows Phone 7 golf app (design tips)</title>
		<link>http://www.future-sense.net/2010/08/18/windows-phone-7-golf-app-design-tips/</link>
		<comments>http://www.future-sense.net/2010/08/18/windows-phone-7-golf-app-design-tips/#comments</comments>
		<pubDate>Wed, 18 Aug 2010 07:56:11 +0000</pubDate>
		<dc:creator>rahulsen79</dc:creator>
				<category><![CDATA[Experience]]></category>
		<category><![CDATA[Experience prototype]]></category>
		<category><![CDATA[Information visualization]]></category>
		<category><![CDATA[Service design]]></category>
		<category><![CDATA[User Experience]]></category>
		<category><![CDATA[app]]></category>
		<category><![CDATA[metro]]></category>
		<category><![CDATA[Windows Phone 7]]></category>

		<guid isPermaLink="false">http://www.future-sense.net/?p=419</guid>
		<description><![CDATA[Lets hope we get to use these guidelines and rules soon to build some kickass apps! via Engadget. Share on Facebook]]></description>
			<content:encoded><![CDATA[<p>Lets hope we get to use these guidelines and rules soon to build some kickass apps!</p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="600" height="450" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="source" value="http://channel9.msdn.com/App_Themes/default/VideoPlayer10_01_18.xap" /><param name="initParams" value="deferredLoad=true,duration=0,m=http://ecn.channel9.msdn.com/o9/ch9/6925/566925/WP7DesignDaysAppDeconstructed_ch9.wmv,autostart=false,autohide=true,showembed=true, thumbnail=http://ecn.channel9.msdn.com/o9/ch9/6925/566925/WP7DesignDaysAppDeconstructed_512_ch9.png, postid=566925" /><param name="background" value="#00FFFFFF" /><param name="src" value="data:application/x-silverlight-2," /><embed type="application/x-shockwave-flash" width="600" height="450" src="data:application/x-silverlight-2," background="#00FFFFFF" initparams="deferredLoad=true,duration=0,m=http://ecn.channel9.msdn.com/o9/ch9/6925/566925/WP7DesignDaysAppDeconstructed_ch9.wmv,autostart=false,autohide=true,showembed=true, thumbnail=http://ecn.channel9.msdn.com/o9/ch9/6925/566925/WP7DesignDaysAppDeconstructed_512_ch9.png, postid=566925" source="http://channel9.msdn.com/App_Themes/default/VideoPlayer10_01_18.xap"></embed></object></p>
<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="480" height="385" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/wM5LHgSpecw?fs=1&amp;hl=en_US" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="480" height="385" src="http://www.youtube.com/v/wM5LHgSpecw?fs=1&amp;hl=en_US" allowscriptaccess="always" allowfullscreen="true"></embed></object></p>
<p><a href="http://www.engadget.com/2010/08/16/microsoft-previews-windows-phone-7-app-design-process-with-a-gol">via Engadget</a>.</p>
<p class="facebook"><a href="http://www.facebook.com/share.php?u=http://www.future-sense.net/2010/08/18/windows-phone-7-golf-app-design-tips/" target="_blank" title="Share on Facebook">Share on Facebook</a></p>]]></content:encoded>
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		</item>
		<item>
		<title>How to Get Rid of a Tattoo (Infographic)</title>
		<link>http://www.future-sense.net/2010/08/17/how-to-get-rid-of-a-tattoo-infographic/</link>
		<comments>http://www.future-sense.net/2010/08/17/how-to-get-rid-of-a-tattoo-infographic/#comments</comments>
		<pubDate>Tue, 17 Aug 2010 08:28:08 +0000</pubDate>
		<dc:creator>rahulsen79</dc:creator>
				<category><![CDATA[Information visualization]]></category>
		<category><![CDATA[Interesting discoveries]]></category>
		<category><![CDATA[Service design]]></category>
		<category><![CDATA[information]]></category>
		<category><![CDATA[tattoo]]></category>
		<category><![CDATA[visualization]]></category>

		<guid isPermaLink="false">http://www.future-sense.net/?p=412</guid>
		<description><![CDATA[This infographic shows how to get rid of a tattoo quite nicely and with a nod to one of my favorite art styles, Art Nouveau. It looks as if an actual photograph was used of a woman and then stylized to resemble an illustration or computer graphic. In any case, it is done very well ]]></description>
			<content:encoded><![CDATA[<p><img class="alignnone" title="Tattoo Infographic" src="http://www.infographicsshowcase.com/wp-content/uploads/2010/06/infographic-tattoo-removal-600x978.jpg" alt="" width="540" height="880" /></p>
<blockquote><p>This infographic shows how to get rid of a tattoo quite nicely and with a nod to one of my favorite art styles, Art Nouveau. It looks as if an actual photograph was used of a woman and then stylized to resemble an illustration or computer graphic. In any case, it is done very well and is certainly eye-catching. Sex sells and this infographic does that with cheeky success, showing us just enough of the lower back and her lower back tattoo to garner the visual interest that all infographics crave. But this graphic isn’t all style, there is plenty of substance too. The procedure for removing <a href="http://www.digitalbusstop.com/funny-unique-and-questionable-tattoos/">tattoos</a> is<a href="http://www.mavericklabel.com/">labeled</a> and illustrated on the right using multiple tattoo removal methods.</p></blockquote>
<p>source: <a href="http://www.reflectionscenter.com/">http://www.reflectionscenter.com</a></p>
<p>Artist: <a href="http://cooljerk.com/hornographics">http://cooljerk.com/hornographics</a></p>
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		<title>My shaky debut on Johnny Holland&#8230;</title>
		<link>http://www.future-sense.net/2010/02/11/my-shaky-debut-on-johnny-holland/</link>
		<comments>http://www.future-sense.net/2010/02/11/my-shaky-debut-on-johnny-holland/#comments</comments>
		<pubDate>Thu, 11 Feb 2010 15:36:38 +0000</pubDate>
		<dc:creator>rahulsen79</dc:creator>
				<category><![CDATA[Design 'doing']]></category>
		<category><![CDATA[Design Thinking]]></category>
		<category><![CDATA[Service design]]></category>
		<category><![CDATA[holistic design]]></category>
		<category><![CDATA[Johnny Holland]]></category>
		<category><![CDATA[process]]></category>

		<guid isPermaLink="false">http://www.future-sense.net/?p=266</guid>
		<description><![CDATA[via JohnnyHolland Great interaction design is a delicious soup. You boil a variety of different ingredients and spices in the right proportion,  and voila – pure bliss! Unlike other branches of design, however,  it’s extremely hard to write a recipe for interaction design. By its very nature, the interaction design process needs to be fluid and dynamic. Interaction design tingles the complete ]]></description>
			<content:encoded><![CDATA[<p>via <a href="www.johnnyholland.org">JohnnyHolland</a></p>
<p>Great interaction design is a delicious soup. You boil a variety of different ingredients and spices in the right proportion,  and <em>voila</em> – pure bliss! Unlike other branches of design, however,  it’s extremely hard to write a recipe for interaction design. By its very nature, the interaction design process needs to be fluid and dynamic.</p>
<p>Interaction design tingles the complete experience over time. It tastes most satisfying in conditions when multifaceted flavors and ingredients are brought together. The bigger the challenges are —the more diverse and mixed the ingredients need to be. This beautiful paradox sits at the heart of the interaction design menu, very differently from other design cuisines.</p>
<p>During my time as a Master’s degree student in <a href="www.dh.umu.se">Interaction Design at Umeå (Sweden)</a>, I often found our group repeatedly doing the following:</p>
<ul>
<li>Obsessing with finding the ‘perfect’ solution to a problem.</li>
<li>Frequently questioning the value of having mixed, diverse groups of professionals studying Interaction Design together. Were frustrating debates stemming from disparate backgrounds and differences of opinion <em>really</em> the most efficient way to designing interactions?</li>
</ul>
<p>I haven’t found ’the perfect solution’ yet, but I do believe the process is a lot more interesting. Having experienced the inherent value of a multifaceted approach professionally, I believe that mastery in the interaction design process lies in perfecting <em>those</em> moments when the room is packed with people who <em>won’t </em>share your views and probably <em>don’t</em> have your skills.</p>
<h2>Mastering the science of ‘We, not I’.</h2>
<p>The quest for perfection and the myth of genius are timeless aspirations that meet with sporadic and rare success. Genius chefs (like genius designers) never seem to be able to cook the same dish twice.  Some modern authors, such as Malcolm Gladwell in <a onclick="pageTracker._trackPageview('/outgoing/www.amazon.com/Outliers-Story-Success-Malcolm-Gladwell/dp/0316017922/ref=sr_1_1?ie=UTF8_amp_s=books_amp_qid=1264427562_amp_sr=8-1&amp;referer=http%3A%2F%2Fjohnnyholland.org%2F');" href="http://www.amazon.com/Outliers-Story-Success-Malcolm-Gladwell/dp/0316017922/ref=sr_1_1?ie=UTF8&amp;s=books&amp;qid=1264427562&amp;sr=8-1"><em>Outliers: The Story of Success</em></a>, debunk the notion of genius altogether. According to Gladwell, even geniuses like Mozart, The Beatles and Bill Gates had more than 10,000 hours of practice at doing what they did—iteratively—constantly improving their craft while focused on process. I believe that a mastery of interaction design process does not rest in divine inspiration and confined sketching (read: <em>genius!</em>). The key probably rests in learning to churn together – a pool of motley professions, backgrounds, skills and interests. Interaction design is a team-sport at its most intense, meaningful climax, and we need to change the way we train for this sport. We need to rearrange our kitchen in order to cook this soup – and we need to do it often, depending on <em>what</em> we’re cooking.</p>
<p>The big hurdle – we’re conditioned to think and act as individuals, <em>not</em> as groups. Could <em>this</em> be the un-learning needed in order to be able to synthesize truly well-rounded experiences?</p>
<p>As a former architect, the process of design was inevitably intensely personal. My colleagues in architecture were all inspired by the singular genius of Corbusier, van der Rohe and Gehry. Moments of solitary and inspired sketching were thought to be the catalysts for the <em>‘eureka’</em> moment. Graphic and product design Masters of that era worked in much the same way. Processes in interaction design, on the other hand, seemed to work in quite stark opposites. After migrating to interaction design, students from very different backgrounds were thrown amidst multifaceted peer groups—something many struggled to cope with. A group of motley backgrounds, each with their own stubborn opinions, conflicting ideas, dissimilar skills oft resulted in frustrated groups and heated differences of opinion during projects. Many were left questioning the value and efficiency of such a process. Product and transportation design classmates seldom faced this problem. They were still relatively blissful in the peaceful confines of their work-spaces, diligently pursuing that perfect sketch.</p>
<p>Wouldn’t too many cooks in the interaction design kitchen spoil the broth?</p>
<p>Read more <strong><a href="http://johnnyholland.org/2010/02/11/from-whole-to-hole-a-recipe-for-a-holistic-design-process/#comments">HERE</a></strong></p>
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		<title>Nokia Ovi signpost in London</title>
		<link>http://www.future-sense.net/2010/02/04/nokia-ovi-signpost-in-london/</link>
		<comments>http://www.future-sense.net/2010/02/04/nokia-ovi-signpost-in-london/#comments</comments>
		<pubDate>Thu, 04 Feb 2010 16:12:22 +0000</pubDate>
		<dc:creator>rahulsen79</dc:creator>
				<category><![CDATA[Information visualization]]></category>
		<category><![CDATA[Interesting discoveries]]></category>
		<category><![CDATA[Service design]]></category>
		<category><![CDATA[Maps]]></category>
		<category><![CDATA[Nokia Ovi]]></category>
		<category><![CDATA[Urban computing]]></category>

		<guid isPermaLink="false">http://www.future-sense.net/?p=261</guid>
		<description><![CDATA[This is sheer awesomeness. It delights me when services map themselves onto our environments in such delightful ways.  For more on Ovi Maps, see here. Share on Facebook]]></description>
			<content:encoded><![CDATA[<p><object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" width="560" height="340" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0"><param name="allowFullScreen" value="true" /><param name="allowscriptaccess" value="always" /><param name="src" value="http://www.youtube.com/v/JQ6un9p30Uw&amp;hl=sv_SE&amp;fs=1&amp;" /><param name="allowfullscreen" value="true" /><embed type="application/x-shockwave-flash" width="560" height="340" src="http://www.youtube.com/v/JQ6un9p30Uw&amp;hl=sv_SE&amp;fs=1&amp;" allowfullscreen="true" allowscriptaccess="always"></embed></object></p>
<p>This is sheer awesomeness. It delights me when services map themselves onto our environments in such delightful ways.  <img src='http://www.future-sense.net/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>For more on Ovi Maps, see <a href="http://maps.nokia.com/ovi-services-and-apps/ovi-maps">here</a>.</p>
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		<title>Mumbai Markings Enhance Service Design.</title>
		<link>http://www.future-sense.net/2009/12/09/mumbai-markings-enhance-service-design/</link>
		<comments>http://www.future-sense.net/2009/12/09/mumbai-markings-enhance-service-design/#comments</comments>
		<pubDate>Wed, 09 Dec 2009 12:45:45 +0000</pubDate>
		<dc:creator>rahulsen79</dc:creator>
				<category><![CDATA[Experience]]></category>
		<category><![CDATA[Information visualization]]></category>
		<category><![CDATA[Interesting discoveries]]></category>
		<category><![CDATA[Service design]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[creativity]]></category>
		<category><![CDATA[culture]]></category>
		<category><![CDATA[dabbawallas]]></category>
		<category><![CDATA[mumbai]]></category>

		<guid isPermaLink="false">http://www.future-sense.net/?p=223</guid>
		<description><![CDATA[I&#8217;ve been thinking and working alot lately about Service Design, and questions about the Dabbawallahs in India have often popped up. An article I read on Meena Kadri&#8217;s blog really delighted me. Excerpts: &#8220;What do laundry and lunch delivery have to do with my favoured intersection of communication, culture and creativity? Well, in the case ]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve been thinking and working alot lately about Service Design, and questions about the Dabbawallahs in India have often popped up.</p>
<p>An article I read on <a href="http://www.randomspecific.com/category/specific"><strong>Meena Kadri&#8217;s blog</strong></a> really delighted me.</p>
<p>Excerpts:</p>
<p><a href="http://www.randomspecific.com/wp-content/uploads/2009/12/dabba_dhobi_1.jpg"><img class="size-full wp-image-1434 alignnone" title="dabba_dhobi_1" src="http://www.randomspecific.com/wp-content/uploads/2009/12/dabba_dhobi_1.jpg" alt="dabba_dhobi_1" width="460" height="278" /></a></p>
<p>&#8220;What do laundry and lunch delivery have to do with my favoured intersection of  communication, culture and creativity? Well, in the case of Mumbai’s Dabbawallas  and Dhobi Ghats – quite a lot. Via their respective coding systems, both  enterprises are able to track items within their service chain to ensure  accurate delivery.&#8221;</p>
<p><a href="http://www.randomspecific.com/wp-content/uploads/2009/12/dabba_dhobi_2.jpg"><img class="size-full wp-image-1438 alignnone" title="dabba_dhobi_2" src="http://www.randomspecific.com/wp-content/uploads/2009/12/dabba_dhobi_2.jpg" alt="dabba_dhobi_2" width="460" height="274" /></a></p>
<p>The Dabbawalla service entails collection of freshly prepared meals from the  residences of suburban office workers from vast reaches of the city, delivery to  their workplaces and the return of empty lunch boxes (dabba or tiffin) to its  original home – all for a reasonable monthly fee. Delivering over 200,000 lunch  boxes each day to workers who have diverse eating habits (often governed by  religion) requires an accurate system – especially as each lunch box commonly  passes through the hands of at least six men, in quick exchange, on its path  from home to office and back again. Most tiffins are collected by bicycle,  sorted into destination groups, then carried together on trains and cycled to  the offices of their respective customers. In between they are commonly carried  on hand pushed carts and large head-balanced trays – all while jostling with  chaotic Mumbai rail and road traffic.</p>
<p>Read more <a href="http://www.randomspecific.com/mumbai-markings"><strong>here</strong></a>.</p>
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